Shipping Policy
Note:
Shofarpulse operates as a marketplace. Products are sold by independent vendors, and specific terms may vary slightly depending on the seller. All vendors are required to follow Shofarpulse standards for quality and service.
We aim to ensure that all orders are processed and delivered in a timely and reliable manner.
- Vendors are responsible for processing and shipping orders promptly after confirmation.
- Estimated delivery timelines may vary depending on the vendor’s location and the customer’s delivery address.
- Customers will receive updates or tracking details where available.
- Shipping fees, if applicable, will be displayed at checkout.
- Shofarpulse works with vendors to ensure quality service but does not directly handle shipping for all products.
We encourage vendors to package items securely and communicate clearly with customers regarding delivery timelines.
Refund Policy
Note:
Shofarpulse operates as a marketplace. Products are sold by independent vendors, and specific terms may vary slightly depending on the seller. All vendors are required to follow Shofarpulse standards for quality and service.
Customer satisfaction is important to us. Refunds are handled in accordance with the terms set by individual vendors, within the Shofarpulse marketplace guidelines.
- Refunds may be issued for defective, damaged, or incorrect items.
- Requests for refunds must be made within the specified return period after delivery.
- Once approved, refunds will be processed to the original payment method.
- Processing times may vary depending on the payment provider.
Shofarpulse may intervene to assist in resolving disputes between customers and vendors where necessary.
Cancellation / Return / Exchange Policy
Note:
Shofarpulse operates as a marketplace. Products are sold by independent vendors, and specific terms may vary slightly depending on the seller. All vendors are required to follow Shofarpulse standards for quality and service.
We understand that situations may arise where orders need to be changed or returned.
- Orders may be canceled within a limited time after purchase, before they are processed or shipped.
- Returns are accepted for eligible items that are unused, in original condition, and in original packaging.
- Certain items such as perishable goods, personal care products, and custom orders may not be eligible for return.
- Exchanges may be offered depending on product availability and vendor policies.
Customers are advised to contact the vendor or Shofarpulse support to initiate any cancellation, return, or exchange request.